Stay Alert
Stay Protected
Real-time chargeback alerts give you the power to resolve disputes before they escalate. Prevent lost revenue, protect your merchant account, and respond faster than ever.
- Real-Time Alerts
- Get Ethoca and Verifi alerts the moment disputes occur, allowing you to refund or stop shipments before chargebacks are filed.
- Automated Refunds
- Save time with intelligent automation that issues refunds on your behalf whenever alerts match your configured rules.
- Card Network Coverage
- Protect transactions across Visa, Mastercard, Amex, and Discover with full network coverage from our alert system.
- Easy Integration
- Connect quickly with your payment processor or CRM using pre-built integrations, and get started in just minutes.
- Performance Pricing
- Pay only for alerts you receive — no setup fees, monthly minimums, or hidden costs. Pricing scales fairly with your business.
- Lower Dispute Rates
- Prevent up to 90% of chargebacks before they affect your revenue, helping you avoid fees and protect your merchant account.
Chargeback Alert Flow
Here’s how we intercept chargebacks before they become disputes.
- 1
Chargeback raised
A cardholder flags a transaction with their bank. That bank opens a case and the card network generates an early alert.
- 2
Network alert reaches us
Our system receives the alert in real time and matches it to your order details so you know exactly what’s at risk.
- 3
We notify you instantly
You get an immediate alert in your dashboard. Optional email or webhook notifications can be enabled for your team or systems.
- 4
Refund initiated (auto or manual)
Choose automatic refunds to move fast, or review each alert manually. Either way, we push the refund back through the network.
- 5
Refund confirmed
Once the refund is confirmed, the issuing bank recognizes the resolution on their side.
- 6
Dispute avoided
The chargeback is prevented before it becomes a costly dispute—protecting revenue, reducing fees, and improving your standing.
Everything you need to stay ahead of disputes
Real-time
Manage Every Alert Instantly
Get notified the moment a dispute is triggered. Review outcomes, apply rules, and take action fast—refund, investigate, or resolve—without leaving your dashboard.
Coverage
Protection Across Major Networks
Intercept disputes across the card networks your customers use most—so you’re protected wherever transactions originate.
Prevention
Reduce Disputes by up to 90%
Full access to Ethoca, CDRN, and RDR provides the earliest dispute signals—so you can prevent chargebacks before they hit your record.
Performance
Live Alert Analytics
Track dispute reductions, refunds issued, and revenue saved in real time. Prove ROI at a glance and keep your chargeback ratio under control.
Frequently Asked Questions
Answers to the most common questions about ChargeResolve and chargebacks. For anything else, email us at support@chargeresolve.com