Ethoca
by mastercard
Ethoca is a Mastercard-powered alert system that notifies merchants in real-time when a cardholder initiates a dispute with their bank.
What's included:
- ●Worldwide coverage
- ●95% coverage percentage
- ●Up to 12 hours enrollment time
Networks Covered:
RDR
by visa
RDR is a Visa initiative that automates dispute resolution using predefined rules.
What's included:
- ●Worldwide coverage
- ●97% coverage percentage
- ●Up to 12 hours enrollment time
Networks Covered:
CDRN
by visa
CDRN, powered by Verifi (a Visa company), gives merchants early notice of pending disputes.
What's included:
- ●United States coverage
- ●95% coverage percentage
- ●Up to 72 hours enrollment time
Networks Covered:
DISPUTE RECOVERY
Dispute Recovery is fully automated—built to take charge of chargebacks without you lifting a finger. Our team and technology handle everything end-to-end using proven workflows, bank-specific rules, and pre-filled evidence to maximize win rates and minimize your effort.
- ◆End-to-end dispute resolution handled by ChargeResolve
- ◆Built on proven workflows and high-performing templates
- ◆Automatic population of evidence and logic—no manual work
- ◆Maximize recovery with zero effort from your team
INSIGHTS
Insights are more than just dashboards—they're your decision engine. Monitor both alert and dispute performance with precision. Our analytics suite helps you identify patterns, optimize workflows, and make proactive moves that protect your revenue and reputation.
- ◆Unified analytics for chargebacks and alerts
- ◆Detailed dispute and alert trend analysis
- ◆Custom filters and exportable reports
- ◆Chargeback Command Center with visual insights
PRICING FAQs
Quick answers to help you prevent chargebacks with confidence.
Last updated June 2024
ChargeResolve helps you prevent chargebacks and recover lost revenue—automatically. We notify you before disputes escalate, build responses for you, and submit everything to card networks without manual work.
Yes. Our system is designed to run without manual input.
We receive real-time dispute data directly from the card networks and notify you instantly.
Real-time alerts, automated responses, dashboard access, analytics, and dedicated support.
Still have questions?
Get in touch with our team for personalized assistance.